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Who we are

Our website address is: https://playact.ie.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit your contact information to us through our site to either request further information or book a class or camp or other service through us, we will collect your data, in order to process your request. We use GDPR compliant booking forms, email forms and payment systems in order to be able to process your requests for information and / or payments. Play Act does not store your payment details but rather we use the STRIPE service or other similar compliant credit card processing service which may or may not store your data in an encrypted and GDPR compliant manner. Any data stored is for your convenience for fast rebooking with us but can also be requested to delete should you at any time wish to terminate your relationship with us. Please email adrienne@playact.ie to make any requests to alter the way we handle your data.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We also use cookies to track your usage of our site through Google Analytics, Mail Chimp, and Facebook advertising.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to track usage of our site so that we can make improvements for our fans and users as time goes on. We do not store personal data and the data collected is your IP address which helps us know where our customers are located in the world.

Who we share your data with

We do not share your personal details with anyone, unless obliged to do so by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Our booking system will store your data until you request for us to remove it. We do this to be able to run our business and track our financials and other normal business functions so we can assess our services and improve them over time for our customers. You are entitled to request us to remove your data at any time though if you plan to rebook with us, this may mean you will need to reenter all details again in order for us to facilitate your transaction request(s).

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For further information about your privacy, cookies, GDPR or other concerns, please contact adrienne@playact.ie.

Additional information

How we protect your data

We use reputable third party services and secured hosting with SSL certificate in order to protect your data as securely as possible. We take your privacy very seriously.

What data breach procedures we have in place

Any data breaches will be addressed directly with our hosting provider and third party services we contract with who are in charge of securing our customer data.

What third parties we receive data from

Stripe, Google, Facebook, Mailchimp, Class4Kids, and from time to time other Social Media sites.

What automated decision making and/or profiling we do with user data

From time to time we review our customer data to update it and make sure our business is on track for best serving our customers’ interests and service requests. 

Industry regulatory disclosure requirements

From time to time we may need to share your data with our staff, school personnel, government bodies in order to ensure our children’s programmes and services are compliant with Irish law.

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